Terms of Service

Effective date: August 28, 2026

These Terms of Service ("Terms") govern access to and use of Aura Space Plan ("the Service"), operated by Sasa Arsenovic (trading as ArsAxis). By creating an account, signing in, or otherwise using the Service, you agree to these Terms.

1. The Service

Aura Space Plan is a multi-tenant event and venue management platform. An Organizer account can create Venues, manage Events, Staff, menus, floor plans and guest lists, and share two kinds of public links: a guest invitation (a QR code guests scan) and a venue flyer. We may add, change or remove features over time.

2. Accounts

• You must provide accurate registration information and keep it up to date.
• Your email address is your username. You are responsible for keeping your password confidential and for all activity under your account.
• An Organizer account may create Staff accounts with roles limited to what that Staff member needs (for example, a Hostess cannot manage billing or delete a Venue). The Organizer is responsible for the Staff accounts it creates and for revoking access when appropriate.
• Notify us immediately at [email protected] if you suspect unauthorized use of your account.

3. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, or to collect, store or share personal data you are not lawfully entitled to collect.
• Attempt to access another Organizer's data, bypass access controls, or probe, scan or test the Service's security without authorization.
• Share, republish or attempt to guess a guest invitation or venue flyer link belonging to another Organizer, or use one to build a directory of links.
• Upload content that infringes someone else's rights, is unlawful, or that you don't have the right to upload.
• Interfere with the Service's availability for other users (for example, automated scraping or excessive request volume).

4. Guest data is your responsibility

When you use the Service to build a guest list, you decide what personal data to collect about your guests and why. You are the data controller for that data under GDPR/ZZPL, and you are responsible for having a lawful basis to collect and use it — for example, a legitimate interest in managing your own event, or the guest's own consent where required. We process that data only on your instructions, as described in our Data Processing Addendum, which forms part of these Terms once you use the Service to manage guest data.

You are responsible for the accuracy of the data you enter and for responding to your guests' own privacy requests about it (we will assist you where needed — see the Data Processing Addendum).

5. Content and intellectual property

You retain ownership of the content you upload (logos, event artwork, menus, guest lists, and similar). By uploading content, you grant us a license to store, process and display it as needed to provide the Service to you and, where applicable, to the guests and staff you invite in.

The Service itself — its software, design and branding — remains our property or that of our licensors. Nothing in these Terms transfers ownership of the Service to you.

6. Fees and trial period

New Organizer accounts include a 14-day trial period, free of charge, starting from account activation. Pricing, subscription plans and billing terms for continued use after the trial have not yet been finalized; they will be officially announced before any fee is introduced, and no Organizer will be charged without prior notice of the applicable price.

We reserve the right to extend, shorten, modify or discontinue the trial period, and to introduce, change or discontinue any pricing or subscription plan, at any time and at our sole discretion. Nothing in these Terms obligates us to offer continued access, a paid plan, or any particular pricing, and continued availability of the Service after the trial period ends is not guaranteed.

7. Availability and "as is" service

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied or statutory, including — to the fullest extent permitted by applicable law — any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or uninterrupted or error-free operation. We do not warrant that the Service will meet your requirements, be secure, or be free of bugs, defects or harmful components. You use the Service at your own risk.

We recommend not relying on the Service as the sole record of critical, time-sensitive information without a backup plan appropriate to your event.

As a product under active development, features, reliability and data-handling behavior may change at any time, and we give no assurance that any particular feature will continue to be offered.

8. Data retention and deletion

See our Privacy Policy for how long different kinds of data are kept. In short: guest and event data is deleted automatically once your chosen retention window passes, and deleting an Organizer account permanently erases everything tied to it. Deletion is irreversible.

9. Suspension, discontinuation and termination

• We reserve the right to suspend, restrict, or permanently discontinue the Service, in whole or in part, at any time, for any reason or no reason, with or without notice, at our sole discretion — including shutting the Service down entirely. Where reasonably possible we will try to give advance notice so you can export your data, but we are not obligated to.
• You may stop using the Service at any time; contact us at [email protected] to request deletion of your account.
• We may suspend or terminate an account that violates these Terms, poses a security risk, or where required by law, with notice where reasonably possible.
• An account may also lose access automatically at the end of an agreed access period (including the trial period in Section 6), without data loss — access can be restored by extending that period. Deletion, unlike expiry, is permanent (Section 8).

10. Limitation of liability

To the fullest extent permitted by applicable law:

• The Service is offered on a free trial basis, and our total liability to you for any claim arising out of or relating to these Terms or the Service — whether in contract, tort, negligence or otherwise — shall not exceed the total amount, if any, you actually paid us for the Service in the twelve (12) months preceding the claim (which, during a free trial, is zero).
• We shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or use, arising from or related to your use of, or inability to use, the Service, even if advised of the possibility of such damages.
• We are not liable for any loss or corruption of data, including guest lists or event data, and you are responsible for keeping your own copies of any information critical to your event.

This limitation does not apply to liability that cannot be excluded or limited under mandatory provisions of Serbian law or, where applicable, GDPR — including liability for death or personal injury caused by our gross negligence, or for our willful misconduct or fraud.

11. Indemnification

You agree to indemnify, defend and hold harmless Sasa Arsenovic (trading as ArsAxis), and our officers, employees and agents, from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) the personal data — including Guest Data — you collect, upload or process through the Service, and your compliance or non-compliance with applicable data-protection law regarding it; (c) content you upload; or (d) your violation of these Terms or of any law or third-party right.

12. Governing law

These Terms are governed by the laws of the Republic of Serbia. Any dispute not resolved amicably will be subject to the jurisdiction of the competent courts of Serbia, without prejudice to any mandatory consumer-protection or data-protection rights you may have in your own country of residence.

13. Changes to these Terms

We may update these Terms as the Service evolves. We will update the effective date above when we do; material changes will be highlighted in the app.

14. Contact

Sasa Arsenovic (trading as ArsAxis), Belgrade, Serbia — [email protected]